Control Shift Escape v2.0

It's hard to believe that we're approaching our first anniversary since we launched.

A lot has happened this year - we've added more products, partnered with new brands, and served as your local proxy for some international group buys.

Reflecting on the milestones of this year, we decided it was time to realize the next evolution of our brand and rethink key areas that we've been eagerly looking to improve on.

Website

Our website is your primary means of accessing our products and keeping up to date with what we're doing.

Going forward you can expect the following changes to bring you a next-level web experience here with us:

  • A slick new website hosted on the world's best e-commerce platform.
  • Blog posts (more on this below).
  • Multiple site colorways, think dark-mode but better.
  • Informative updates that are easier to find.

If you're a returning customer please read this article for information on your account and unfulfilled orders.

A Little Rebrand

We refreshed our look!

Capturing elements of its predecessor as well as the industry that we love and serve, our new modernized logo paves the way for our continued commitment to the mechanical keyboard community in South Africa.

Updates

For the first time - we'll use our keyboards to type more. We're blogging our updates!

Updates are posted into two categories:

  • Company and site-wide information will be shared through the 'Announcements' category.
  • Product and group buy updates will be shared through the 'Product Updates' category.

Look out for our filters while browsing through blog posts, particularly for product updates, as we'll be using these to identify the different stages of product acquisition and restocks, such as:

  • "on-order"
  • "in-transit"
  • "arrived"

If you're old-school-cool you can connect our blog posts to an RSS feed client.

Over and above our blog posts, we've implemented some smarter ways of delivering you updated information while you navigate our collections and products.

Communication

Up until now, we've very rarely sent updates or news via email.

We get up to some cool things that we can do a better job in communicating to you. We want to ensure this changes in a positive way so that you don't miss out on something that may have interest you.

We have the utmost respect for your inbox, so don't worry - as we onboard more products and group buys we'll keep these emails short and sweet, just to give you a heads up on what's going on.

Your privacy is extremely important to us - You can opt out of these emails by clicking "manage preferences" under one of our marketing emails, or alternatively send us a request via email.

New customers must opt-in to receive our announcement and marketing emails by filling in the newsletter form at the bottom of our website or selecting the applicable checkbox during checkout.

The Future

We're far from finished - leveraging our new platform, we'll be adding further enhancements and features to continue providing you a next-level experience.

It's been a privilege to be at your service and we look forward to another epic year of mechanical keyboards in S.A.

Thanks for your continued support.

Cheers,
The CSE Team