Our group-buy policy, as taken from Section 3.5 of our Terms and Conditions.
3.5 - Group-Buy Products
3.5.1 – Group-Buys [GB] are crowd funded purchases where orders are only fulfilled once a minimum order quantity (MOQ) has been met.
3.5.2 – Group-Buys are open for a limited time period stated on the products page, as well as our updates page.
3.5.4 – At the close of a group-buy, where the MOQ has been reached, the group-buy will be deemed successful. In a typical scenario the product for which the group-buy was intended for will proceed to manufacturing followed by shipping to our warehouse and finally shipping to customers. In the event we run a group-buy for a commercially available product, we will purchase sufficient products from the supplier to fulfill all orders.
3.5.5 – At the close of a group-buy, where the MOQ has not been reached, the group-buy will be deemed unsuccessful. We will immediately cancel and refund all group-buy orders.
3.5.6 – At the close of a group-buy we may opt to purchase any extra’s necessary to meet the MOQ and make these available on our website at any time.
3.5.7- By purchasing a group-buy product you understand that your order and any additional products purchased within the same order will ship together on the estimated shipping date.
3.5.8 – In the event you added a group-buy product to an order containing other in-stock products, and the group-buy is deemed unsuccessful, we will refund the group-buy product/s and ship the remainder of your order.
3.5.9 – You may cancel your group-buy order at any time prior to shipping for a full refund – in doing so you forfeit any reservations associated with your group-buy order.